Tuesday, October 14, 2014

Online Classroom Management

All of us here are experiencing as a learner in an online classroom, and I believe many of us have quite a lot of experience teaching in an online classroom that can be shared in here too. As pointed out in "Managing Controversy in Online Classroom" , "controversy can erupt in any learning situation, and knowing how to manage it is an important skill for any instructor". Particularly for online instructors, they should be aware of the challenges in managing online classroom, such as the asynchronous format, potential misinterpretation of text based communication, relative anonymity (students could feel less uncomfortable to post whatever damaging message in online environment compared to face-to-face environment).

It also brings up a few strategies managing online classroom that I found very practically useful

1) set expectations for both students and ourselves, and be mentally prepared

2) look for signs of conflict and unease

3) be supportive but directly address interpersonal conflicts

4) encourage critical thinking but carefully design the topics being discussed

Thanks Hongyi Bai for finding this website (Managing Your Online Class - Penn State University). Based on the list, I made my timeline for managing online classroom --

Several weeks before class begins-
a) Review course content, curriculum document, and fix any broken hyperlinks, expired announcement and assignment.
b) Send students a welcome letter that tells them the location of the course, syllabus, how to log in, any materials that they may need to purchase. Additionally let them know who to contact for technical assistance. Reinforce course prerequisites.

During the first week of class
a) Post a welcome announcement for students - indicating the locations of course materials, instructor's contact information
b) Create "Introduction" forum topic, and encourage everyone to introduce themselves.
c) Review student's introductions and respond to each, as a way of welcome
d) Summarize the postings - especially student's interest, expectation and make a reasonable modification to the class activities
e) Contact students who have not yet accessed the course site

On a weekly basis through the semester 
a) Post weekly summary - this includes summary from a recently graded assessment, common problems from the students, also encouraging the class to make more efforts to their learning.
b) Post weekly note - telling student what they should be working on during the work, and reminding them of any due dates
c) Summarize discussion forum conversations
d) Hold online office hours using Adobe Connect

On a daily basis through the semester 
a) Monitor the class discussion forum
b) Grade assignment - this semester I graded all the assignments right after I received them and students like that so much. It works well because for the questions that they know they are struggling, will be answered right away when they turn in the work.

Mid-semester 
a) Gather mid-class feedback from students
b) Post mid-term grade and let the class know the class average of midterm grade
c) Encourage low-performing students to seek help of learning strategies
d) Post mid-semester announcement and acknowledge the progress of the class

Before/On Last Day of Class 
a) Post an end-of-class announcement, acknowledge class's effort and progress, and remind students of the final due dates
b) Provide a timeline of when the final grade will be available
c) Offer additional office hours for final project





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